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Arcadian, Nottingham
Offers
About the Property
The property, a centrally-located accommodation for students in Sheffield which has been designed for the modern student. Within easy reach of both Sheffield University and Sheffield Hallam and only 5 minutes from The Moor shopping centre, you’re guaranteed a life of luxury whilst staying here.
There’s a range of room sizes to choose from to suit your style preference. Our en-suite rooms are brilliant, especially if you appreciate your own privacy with the added extra of living with your besties!
All rooms are furnished with a cosy ¾ size bed with under-bed storage, shelving, a desk area with a chair, bedside tables, and a huge wardrobe to store all of your belongings. We’ve basically equipped them with every necessity you could need for a comfortable stay throughout the academic year. The kitchen has space to store any pots, pans, and plates you plan on bringing, but also large work surface areas to help you excel in becoming a pro chef!
When it comes to utilities, there’s an onsite laundry room for you to use and free WiFi throughout the property. The price has all the utility bills included, so forget worrying about anything other than your rent!
The property is a lively and sociable place to live, with plenty of communal spaces to head to when you’re not busy at uni. Our brand new communal areas include a lavish cinema room, a private dining room to cook up a storm, as well as a games room to get competitive with your new friends.
That’s not all either, we also have a study space so you can focus on those all-important tasks, a modern gym for keeping fit plus a TV lounge for watching the latest shows - student life can’t get much better than this!
There’s a large outdoor courtyard that’s perfect during warmer weather, an affordable pub at the bottom of the building, and one of Sheffield’s top live music venues - Corporation - just behind. Really, what more could you dream of whilst living in Sheffield?!
If you’re interested, make sure to get in touch with one of our friendly customer service advisors who’ll be happy to help you through the booking process!
Room Types
Shared Community And Utilities
Fitness And Recreation
Security
Property Services
Outdoor Features
House Rules
Payment and Fees
The property do not charge a booking fee. When you accept your room offer, you’ll be asked to pay a deposit to secure your room which is secured with a deposit protection service and refunded at the end of your tenancy.
If you have a valid UK Guarantor, you can choose to pay your rent in three instalments, which are due in September, January and April. If you don’t have a valid UK Guarantor, you are required to pay the full rent in August, 1 month prior to your contract start date. Please note you must have paid the rent due by the time you arrive to check in. Other instalment options may be available.
Your rent can be paid in a number of ways: Online via by logging into your student account At the property reception desk By telephone to the property team By bank transfer (please ensure you use your name and student ID as the payment reference). International bank transfers may incur a charge from your own bank, so please make sure you account for this amount. We always recommend making your rent payments through your account page in our web portal. You may also make payment by bank transfer. Please contact your property team directly or request bank details . Please note, you will never be asked to make a payment to any other bank account for any reason. We do not accept cash payments for any reason. If you are ever asked to make a payment into a different bank account, or if you are ever asked to pay cash to anyone for any reason, DO NOT make any payment.
If you wish to pay your rent in instalments, you will need a UK guarantor or an Irish Guarantor for Aspen.
Interested in the property?
Book your Live tour today!
Frequently Asked Questions
Can I apply for dual occupancy?
What do I do if I'm a first year student and I'm still waiting for myy exam results?
If you are a prospective first year Undergraduate or Postgraduate student and your offer of a place at your preferred University or Higher Education Institute is withdrawn by the University or Higher Education Institute because you do not achieve the required entry grades, you may be eligible to be released from this agreement.
You must provide written evidence from the University that you do not have a place within 3 days of your results being published (and no later than 28th August, whichever date is sooner) and we will release you from the contract without penalty and refund the deposit paid.
You may also be eligible to be released from this agreement if you are a prospective first year Undergraduate student and you choose to go to a different University because you have exceeded your expected grades.
To apply to be released from this agreement in the circumstances referred to above, you will need to supply us with a copy of: A written or email confirmation that you wish to cancel your reservation, stating full name and full details of the property booked;
A written rejection letter from your chosen university/college or UCAS, a screen shot of your UCAS status which confirms that the required results were not achieved, or a copy of the proof of acceptance of your new university by UCAS adjustment.
These document(s) must be received by us within 3 calendar days from the date your results are published. On receipt of the required documentation it will be verified and, provided we are satisfied, we will cancel your agreement and refund your deposit in full.
What do I do if I'm a first year post-graduate student and I'm still waiting for my exam results?
If you are a prospective first year Postgraduate student and your offer of a place at your preferred University or Higher Education Institute is withdrawn by the University or Higher Education Institute because you do not achieve the required entry grades, you may be eligible to be released from this agreement.
You must provide written evidence from the University that you do not have a place within 3 days of your results being published (and no later than 28th August, whichever date is sooner) and we will release you from the contract without penalty and refund the deposit paid.
You may also be eligible to be released from this agreement if you are a prospective first year Undergraduate student and you choose to go to a different University because you have exceeded your expected grades. To apply to be released from this agreement in the circumstances referred to above, you will need to supply us with a copy of: . a written or email confirmation that you wish to cancel your reservation, stating full name and full details of the property booked;
. a written rejection letter from your chosen university/college or UCAS, a screen shot of your UCAS status which confirms that the required results were not achieved, or a copy of the proof of acceptance of your new university by UCAS adjustment.
These document(s) must be received by us within 3 calendar days from the date your results are published. On receipt of the required documentation it will be verified and, provided we are satisfied, we will cancel your agreement and refund your deposit in full.
How do I book a room?
Once an application is processed and a room offer is made, you have 3 calendar days to accept the offer and pay the deposit. Once these steps are done, the booking is complete, and you have entered a legally binding contract.
You should be certain that you understand the terms of this legally binding contractbeforeaccepting it.
If one of the steps is not completed within the 3 days, the offer will expire and be removed. An offer can be reissued if necessary, but there is no guarantee that the same room will be available, or that the same price or promotion will be available.
Do I have to pay a booking fee?
The property do not charge a booking fee. When you accept your room offer, you’ll be asked to pay a deposit to secure your room which is secured with a deposit protection service and refunded at the end of your tenancy.
What if I want to cancel my booking?
Our full termination policy is within your online account.
You can cancel your tenancy agreement for up to 7 days after the date of your booking (the Initial Cancellation Period). We will refund the full security deposit.
Please note, £20 will be deducted from the refunded amount to cover any international bank charges for deposit refunds made to non-UK banks.
If you cancel your booking after the Initial Cancellation Period, you remain liable for the weekly rent (for each and every week or part week) until you are able to find another tenant that is acceptable to the property and we are able to re-let the room. The replacement tenant must be over the age of 18 and have the necessary student status (it is your responsibility to find another tenant and provide them with the correction information). If you find a suitable replacement tenant and the room is re-let we will refund your deposit, less any appropriate charges, as well as a deduction of £50 for the variation of the contract. ASPEN CANCELLATION POLICY
HFS’s standard cancellation policy does not apply to Republic of Ireland. Aspen’s cancellation policy as per the Licence to Reside
Cancellation Policy Cancellation Prior to Commencement of Licence Agreement:
If the booking is cancelled within 24 hours of signing the licence the Licensor agrees not to hold you liable for the full term of your contract, however the Deposit will not be refunded.
Cancellation after confirmation.
Where the Licence is cancelled or revoked after payment is receipted all monies will be forfeited.
Can I book if I'm under 18?
If you turn 18 in the first semester of university, we can accept your booking at properties where there is 24/7 security available and have an adult over the age of 18 must be a co-signatory on your tenancy agreement and must accept the terms of it.
We can accept under 18s in some of our properties subject to our Policy for Students under the Age of 18.
How do you allocate rooms?
If you have a disability, medical condition or special request that affects your accommodation requirement please inform us in the additional notes section when completing your application, either online or by paper form.
You are encouraged to disclose any special requests for your stay such as your preferences regarding culture, religion, sex, gender, etc. to enable us to make an informed decision about your room allocation. Where appropriate, an applicant may be prioritised through the allocation categories as a result of disclosing a disability to us.
Does the property comply with the scottish letting agent code of practise?
Can I live at a property?
Does my rental price include room cleaning?
Are pets allowed?
No pets of any kind are permitted at the property, except registered assistance dogs.
What can I bring?
Can I choose who I live with?
Can I choose my room?
Can I request to move rooms during my tenancy?
Should your new room be more expensive, then you and your guarantor shall be liable for the higher rent from the date you are given access to it.
Do you provide summer accommodation?
Do I have to move out during the holidays?
Does my rental price include insurance?
Contents insurance is included at some the property properties, which will be shown on the property page and details of the insurance can be obtained from the property manager when you check in. If you wish to confirm whether the property offers contents insurance, please contact the property team directly. Please note we advise taking out contents insurance if it is not included at your property and the property is not liable for the loss or damage of your personal belongings and room contents.
Do I need to pay council tax?
If you do not have this when you move in because you have not yet enrolled on your course, please ensure that you bring with you the name of your university and your university student ID number.
Does my rental price include car parking?
Does the property have a client money protection scheme in place?
- Yes we do. The property Ltd. uses ProtectionMark as the provider.
- Make sure you contact the Student Finance company on 0300 100 0607 for more information on what you are eligible for.
Having problems connecting to the internet in our property?
The property use two internet providers, Ask4 or Glide.
What are emergency numbers in the UK?
For non-emergency police assistance call 101
When should I use 101?
You should call 101 to report crime and other concerns that do not require an emergency response. For example:Your car has been stolen
Your property has been damaged
You suspect drug use or dealing in your neighbourhood
Give the police information about crime in your area
Speak to the police about a general enquiry
You should always call 999 when it is an emergency, such as when a crime is in progress, someone suspected of a crime is nearby, when there is danger to life or when violence is being used or threatened.
To contact the NHS for non-emergency medical advice and assistance, dial 111
When should use 111?
You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.
Call 111 if:you need medical help fast but it's not a 999 emergency
you think you need to go to A&E or need another NHS urgent care service
you don't know who to call or you don't have a GP to call
you need health information or reassurance about what to do next
What is the process for dealing with complaints?
To view the process regarding filing a complaint please view our complaints procedure page.
Please note:Complaints about both 2019-20 or 2020-21 tenancy agreements relating to the Covid-19 outbreak are excluded from this complaints process.
All terms of the tenancy agreements remain applicable unless notified otherwise in writing by the property. All notifications are final and there is no appeal or escalation process for such complaints.
How do I pay my rents?
We always recommend making your rent payments through your account page in our web portal.
You may also make payment by bank transfer. Please contact your property team directly or request bank details .
Please note, you will never be asked to make a payment to any other bank account for any reason.
We do not accept cash payments for any reason.
If you are ever asked to make a payment into a different bank account, or if you are ever asked to pay cash to anyone for any reason, DO NOT make any payment, and contact us .
Can I pay in installments?
If you have a valid UK Guarantor, you can choose to pay your rent in three instalments, which are due in September, January and April.
If you don’t have a valid UK Guarantor, you are required to pay the full rent in August, 1 month prior to your contract start date.
Please note you must have paid the rent due by the time you arrive to check in.
Other instalment options may be available.
What do I pay my rent ?
If you don’t have a valid UK Guarantor, you are required to pay the full rent in August, 1 month prior to your contract start date.
Please note you must have paid the rent due by the time you arrive to check in.
Other instalment options may be available.
What's included in my rent?
All of our properties offer a Wi-fi connection at the stated level** included within the rent and there is no additional charge for use of the on-site internet. Some providers may offer more services and packages at an additional charge which you are under no obligation to use. If you choose to add additional features to your internet package, that relationship is with you and the service provider directly and does not fall under the terms of your tenancy.
For information on the speed of your internet connection, please ask your Property Team for more information.
*a one off connection fee may apply dependent on property. Please see your property page and your tenancy agreement for more information.
** the internet speed is the maximum stated speed available into the property.
Can I move in before I pay my rent?
What if I don't have a UK guarantor?
This does not apply if staying at Aspen. We do not accept YourGuarantor.com.
Who can be guarantor?
Be over 21 years of age
Be a homeowner or in full time employment
Provide a copy of photographic identification, such as a passport, driving licence or ID badge
Provide a copy of proof of your UK address which must be less than 3 months old, such as a utility bill (e.g. electricity, water, gas, telephone), a bank statement or a Council Tax bill.
Can I pay my rent from overseas?
Do I need a guarantor?
What can I do if my student loan hasn't arrived yet?
You will be required to provide evidence of your student loan schedule to the property team in order for the payment plan to be set up.
You will be required to pay two weeks rent 14 days prior to your contract start date, which will be deducted from the balance of your first instalment on the agreed date.
A one off admin fee of £50 will be charge and payable with the initial 2 week rent payment and this £50 admin fee will not be deducted from the balance of rent due.
Please note deferring your rent must be pre-arranged and agreed with the property manager prior to your move in date. If no arrangement has been made, rent is due as per your tenancy agreement.
Do I need a guarantor if I'm a sponsored student?
Can I pay my rent weekly?
Weekly rent payments are not available, however the property offers a number of instalment options for students to pay their rent.
When does the discount come off my rent?
How do I cancel or re-arrange my viewing?
Please use the link on the viewing confirmation email or contact to the property.
Can I book a room without a viewing?
How long does a viewing take?
What will I be shown on my viewing?
I'm in a different country how do I view a property?
What do I need to bring with me? When you come to pick up your keys you need to bring some photographic ID.
Is there car parking facilities for when I move in?
How much are deposits?
The deposit you pay when making the application cannot be used towards a rent instalment as this is secured with a deposit protection scheme for the duration of your tenancy.
What happens to my deposit? Your deposit is placed into a deposit protection scheme, where it is held safely throughout the academic year and will be returned to you at the end of your contract subject to the contract terms.
When do I get my deposit back?
Your deposit will be returned to you after your tenancy agreement has ended and your room has been inspected. The amount returned to you will depend on any outstanding charges and any damage found in your room or the communal areas of your apartment. Please see your tenancy agreement for more information. The deposit can take up to 28 working days to be credited at the end of your tenancy period.
All deposits are secured with a deposit protection scheme, such as the Deposit Protection Service or Letting Protection Scotland. You will be contacted by the deposit protection scheme and asked to authorise the refund and submit your bank details to them. For this you will require your deposit repayment ID, which will have been sent to you via email at the time of registering your deposit.
Please be aware, the deposit refund process is managed by the deposit protection scheme and is not able to be influenced by the property.
