Search by

+17

4.7

(3)

Student Castle Durham, Durham

Name: Student Castle Durham, Durham
Brand: amberstudent
SKU: student-castle-durham-2011037826201
Rating: 4.7 (3 reviews)

20, Claypath, Durham, DH1 1RH, United Kingdom

From

£238

per week

0.5 mi from City Center

( 4m. 13m. 13m)

View map

University of Durham | 0.92 mi

New College Durham | 1.47 mi

University of Sunderland | 11.36 mi

Newcastle College | 13.22 mi

INTO Newcastle University | 13.91 mi

bills included

game room

laundry facility

Common Room

Study Room

Staging Only

About the Property

Student Castle is premium student accommodation in Durham. Situated near Gala Theatre & Cinema, the property offers a wide range of studios, flats, and twin apartments to choose from. Additionally, the University of Durham is a 9-minute drive away and the New College of Durham is only a 6-minute drive away from the property. Making it ideal for students attending these universities.

Features

The spacious rooms in the accommodation offer a comfortable bed, a fitted wardrobe, a bookshelf, a study desk, a side table, and plenty of storage space, and if you need more privacy and living space the studio comes with a fully equipped kitchen, en-suite bathroom, and spacious bedroom. The property provides free high-speed WiFi, bike storage, an on-site gym, and 24/7 security. Student Castle also has amazing social places like a common area to chill with your friends, a cinema room, games rooms with a lot of indoor games, a cafe area, a study area for group study, an outdoor courtyard, and a meeting room.

Location and What's Hot?

The property is based in one of the popular locations in Durham and it is surrounded by many restaurants, cafes, and bars. The Drunken Duck bar is right outside the property to drink and party with friends or you can visit The coffee house for a cup of coffee. Ajiwai Japanese & Korean BBQ is nearby if you want to eat authentic and delicious Japanese food. Gala movie theatre is a short walk away if you want to enjoy the latest films on the big screen. Students don't need to travel far for daily grocery shopping as Tesco Express supermarket is within walking distance.

Commute

There are multiple bus stops are around the accommodation making traveling around the city easier. Claypath Millennium Place bus stop is just a 1-minute walk away and Leazes Rd bus stop is 2 minute away on foot. Furthermore, Durham train station is 10 minutes walk away from the property.

Room Types

Clear

All (0)

Amenities

Shared Community And Utilities

Common Room

Study Room

Cinema

Cafe

Games Area

Plenty of storage

Fitness And Recreation

Gym

Security

24h Security

Property Services

Laundry

En-suite shower

House Rules

Cancellation Policies

Other cancellation policies

Once you have paid your holding deposit and you have been allocated a room, then should you decide to cancel then the holding deposit is non refundable. 

Replacement Tenant Accepted

If you have paid the holding deposit and signed the licence agreement then you will be held to the terms of the licence until a replacement licensee is found.  If you rebook a room for a subsequent year and your deposit is carried forward, and then you decide to cancel this booking then the deposit will be withheld. 

Room allocation

Students can indicate specific room number or location preferences during the booking process, and the Amber team will accommodate these preferences wherever possible, based on availability.

Check in guide

Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.In case of any questions or queries, please feel free to contact the Amber team, and our team will assist to ensure a smooth check-in process.

Renewal policy

Students who wish to extend their stay can contact the Amber team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help students secure a suitable room of their choice. Students are encouraged to reach out early to ensure they can rebook the same room or another room of their choice at the same property.

Early check in policy

Early check-in requests can be shared in advance with the Amber team. Our team will do a feasibility check to facilitate early check-in requests based on room readiness and availability. Additional charges may apply where applicable.

Payment and Fees

Booking Deposit

Payment Info:- Pay a Deposit of GBP 150 to confirm your booking

Mode Of Payment

Mode of Payment:- -Debit card, credit card or bank transfer are all fine make your choice when you complete your booking.

Interested in the property?

Book your Live tour today!

Frequently Asked Questions

Do I pay a booking fee or deposit?

For our properties in England they ask for a non-refundable holding deposit (£100-£250 depending on the location) to allocate you a room. Unfortunately, they cannot refund the holding deposit under any circumstances. When you move in your holding deposit will turn into a damage deposit and will be returned at the end of your license [minus any damages]. At our properties in Brighton, Oxford, Lincoln, Cambridge, Durham and Edinburgh you will be required to top up the holding deposit prior to move in to make the deposit up to GBP 250. Property protects your deposit using a government-authorised deposit protection scheme; the Deposit Protection Service in England.

What happens if I want to cancel my booking?

Get in touch and tell them straight away. How much they can help will depend on the timing and the circumstances of your cancellation. Licence Agreements are legally binding, so once you have signed and returned your contract you're required to pay your rent. If (under special circumstances only) you need to pull out of the Licence Agreement, we'll help try to find a replacement Licensee for your room - but they can't guarantee that we'll be able to. If a new Licensee is found then they can release you from your licence, but there will be a re-licence fee** If you require a copy of the re-licence terms and conditions then please contact us.

Can I leave early and get the remainder of my rent back?

Unfortunately, you are committed under the licence agreement to pay the full rent, however if you decide you want to leave early please tell the managers of your site asap. they may have a waiting list of people that would like to take over your licence agreement which would then relinquish you from your contract. If you find a new Licensee, we'll let you out of your agreement from the day they move in, and refund you any unused rent that you've paid in advance (minus a GBP 50 admin fee)*. they cannot refund your rent until you have found someone to take over your licence agreement, their booking is confirmed and they have paid the first instalment of their rent.

What bills do I need to pay?

All utility bills (gas, electricity and water), WiFi and contents insurance for your belongings are all included. If you bring your own television or use one that is pre-installed in your room then you will have to buy your own TV licence. If you cease to be a full time student during the occupation of your room then you will become liable for council tax. If the second occupant of a double occupancy room is not a student then they may also be liable for council tax.

Can I transfer my booking to a different Property?

It’s possible that you’ll be able to transfer from one Property to another before moving in, but this completely depends on what theyhave available. If they can transfer you, your booking fee will move with your room but you’ll be charged an admin fee of GBP 50 – and unfortunately they can’t guarantee that you’ll get the same sort of room. If you need to request a transfer, contact the site manager at your original Property location.

View all Questions (51)

Can I change my room?

If you’d like to change your room once you’ve moved in, we’ll do our best to accommodate you (providing we’re not fully booked). Any moves will incur a GBP 50 admin fee*. If you’ve moved to a cheaper room, any excess rent you’ve already paid will be taken off the next instalment. If you’ve already paid for the whole year, we’ll simply give you a refund of the difference.

What happens if my student loan is late and I can’t pay my instalment on time?

The student loan shouldn't be late, however if there is a problem they will need a letter from the loan company showing amount and dates of payments and four week's advance rent before you move in in September. You can get in touch with the Student Loans Company

How long is the contract?

All Property schemes offer 51 weeks contracts, except for, - Property Edinburgh offers 51 and 46 weeks contracts - Property Lincoln offers 51 and 45 weeks contacts - Property Oxford offers 51 and 45 weeks contracts

How much is my rent?

To find out how much each room costs, go to the location you’re interested in and you’ll find all the details there.

What is included in my rent?

All your utility bills (including super-fast broadband and WiFi) are included, as is contents insurance for your room.

What happens if I can’t make my payment on time?

Come and talk to Property - they will always work with you to find the best way for you to pay your rent. If your payment is seven days late and they haven't heard from you, you'll be charged a GBP 30 admin fee.

Can I move in earlier or later than my Licence Agreement date if need be?

This depends if your room is ready, so it’s best to contact the scheme direct. You would need to pay for the extra days beforehand.

What's the best way for me to pay for my rent?

Debit card, credit card or bank transfer are all fine – make your choice when you complete your booking.

When do I need to pay?

For our sites in England, if you have a UK guarantor then you can pay in 3 instalments in September, January and April. The 1st payment will be due 12 days before your licence starts. If the 1st instalment of your Student Loan is paid after this date then they can accept a payment of 4 weeks rent 1 week before you move in, with the balance paid when you receive your loan. For our sites in Scotland, they can align payments with when you receive your Student Loan. Please contact us for further information. If you do not have a UK guarantor, then 26 weeks payment will be due the day your licence starts with the balance after 26 weeks, assuming your licence is less than 52 weeks in length.

When’s the latest I can book?

As long as there’s a room available. they keep our site perfectly up to date so you’ll be able to see where our spaces are.

How do I apply for a visa to the UK?

You can apply for a Student visa to study in the UK if you’re 16 or over and you: - have been offered a place on a course by a licensed student sponsor - have enough money to support yourself and pay for your course - the amount will vary depending on your circumstances - can speak, read, write and understand English - have consent from your parents if you’re 16 or 17 - you’ll need evidence of this when you apply

How do I open a bank account?

The UK has lots of banks, including National Westminster (NatWest), Barclays, RBS, Santander, HSBC and Lloyds. All of these offer special bank accounts for students, which usually include an interest-free overdraft. All high street banks have the same basic range of services – savings accounts, credit cards, overseas cash transfers and so on – but they offer different deals to attract new customers, so shop around to find your favourite. To open a bank account you’ll need to visit a branch of your bank (check to see if your chosen bank has a branch near your Property) with the appropriate ID. Your passport, driving licence and one or two forms of proof of address (such as a bill or licence) will usually be enough. Bank accounts take a few days to get up and running, so try to open yours before you leave for university – or make sure you have a credit card to keep you going when you arrive.

If I want to get a part-time job, where should I look for opportunities?

You’ll find that your student union often has job adverts, and if you’re looking for shop, bar or restaurant work you can usually spot “Help wanted” signs in the shop windows. Your local Jobcentre will also have opportunities – simply head to the website and search by area.

How do I register with a doctor?

Most surgeries now offer online registration – once you’ve found your local GP, check their website. Check with Property too for any recommendations.

If I’m an international student can I open a bank account in the UK?

No problem – you’ll just need the same identification as other students. Take your passport, driving licence and at least one proof of address document such as a bill or licence. If you can get a letter from your bank at home recommending you, that’s even better – but you don’t strictly need this, and you absolutely do need the ID mentioned above.

Is bedding included with the room?

No, but you can purchase bedding and other items from our partner

Are there fridges in the rooms?

Yes – each studio or flat kitchen has a fridge with freezer compartment. Unfortunately, you cannot bring your own fridge as this would invalidate our insurance.

Do I need to bring any furniture?

All our rooms are all really well equipped with high quality furnishings that provide ample storage and comfort.

Are there kitchen facilities in my room?

Yes – studio rooms and flats have a combination microwave oven, a hob, a sink and a fridge/freezer and plenty of storage for all your pots and pans. Flats have communal kitchen spaces.

Do I need to bring my own saucepans, wok, etc?

If you would like to bring your own kitchen equipment they have lots of storage space. However, you can buy a kitchen pack from Property when making your booking which will be in your room upon arrival.

Is there a TV in my room? Can I bring one if not?

Some of our schemes have TV's in the rooms, however should you wish to use it then you will have to purchase a TV licence. Please note, there will be no TV's in the rooms in Bath, Edinburgh, Oxford, Brighton & Durham however you are more than welcome to bring your own to plug in.

Is there a common room?

One of the best things about living with Property is the amazing communal space that is open for all residents to enjoy. We've got TV areas, pool tables, private or group study areas that are all perfect for you to enjoy on your own or in a group. They also hold regular social events in the common areas - check your information pack when you arrive for details.

Are there bike storage facilities on site?

Yes – they try to be as eco-friendly as possible so each of our schemes have plenty of secure bike storage space. they also offer FREE bike hire to all our residents across all schemes. Simply hand Property your room key in exchange for a bike, helmet and lights.

Can I bring my car?

All our developments are based in fantastic city centre locations, with great transport links nearby. they also try and be as eco-friendly as possible so they don't encourage students to bring cars. Very limited parking is available on a case-by-case basis – if you have a genuine need to keep a car at university, you can contact the management for your chosen Property development to discuss your options. All our developments have nearby public car parks, perfect for when friends and family visit. Short term car access is available for dropping off or picking up your belongings.

Do you have a gym?

Yes - they have a gym in most of our sites. They are open 24/7 and completely free to use for all our residents. Unfortunately, our insurance does not cover guests to use the gym.

Who should I contact if I have a problem with my internet?

Our onsite management can do very little in terms of internet problems. Please contact the service provider, Ask4 and they have specially trained tech support staff to help sort out your internet as quickly as possible.

Where do I wash my clothes?

All our developments have easy to use laundry rooms with washing and drying machines (operated by Circuit Laundry). You can top up your laundry card from your computer and then use it to pay for your washing, or use your phone through the mobile app. The laundry rooms are open 24 hours and they do not provide detergent.

Is there a TV in the common room?

All our common rooms have flat-screen TVs with Sky TV.

What happens if there is a breakage or problem with my room?

You can log all maintenance issues online through the Student Portal. Our onsite maintenance team will respond to the issue as soon as possible.

Am I allowed to bring electrical appliances with me?

For safety reasons, they can’t allow any overseas electrical equipment that doesn’t comply with all relevant British standard. They do not allow portable heaters in any of our rooms.

Do I have to supply my own food?

Yes you do. All our sites have plenty of local supermarkets nearby.

Can my friend store their things/belongings/luggage in my room?

No. Letting someone else store their things in your room is a breach of your Licence Agreement, and it will also invalidate your insurance coverage.

Can I have guests to stay?

Of course. they normally allow a maximum stay of two days per visit for guests but they will need to sign in/out at reception (this is outlined in our guest policy which you will sign when you move in). Guests are not allowed their own key.

Is insurance included in my rent?

Yes – through Endsleigh, they provide complete personal contents insurance to protect you and your belongings.

Is your accommodation suitable for mature students?

Of course! You can enjoy the social aspect of student living, while hanging onto some personal space in one of our self-contained rooms.

Are there specific times of day I have to move in?

So things don’t get too hectic, they will send all students different timeslots prior to move in so you can book your slot, but the reception is always open 24 hours a day.

Am I able to have a party in my room if I want one?

They don't allow parties in your room - this is because they host regular parties and social events in the common areas throughout the year.

Whose responsibility is it to clean my room?

You’ll be in charge of cleaning your own room and helping to clean the communal area of your flat (if applicable). However, they do offer a cleaning service at a cost (details are in your arrival pack and on the Student Portal).

How safe is my room?

Your room is very safe - all door entry is key fobbed and all communal space has CCTV.

How safe is the development?

All our developments have staff on site 24 hours a day, monitoring the entire site to protect you and our buildings.

Can I smoke in my room?

No. As per your Licence Agreement, if you’re caught smoking or tampering with smoke/fire detectors a charge may be applied to your account to cover call out charges of a fire engineer to check or repair the equipment. There are designated smoking areas at each of our developments which you are welcome to use.

What is the Student Portal?

The Student Portal is your online info guide. You can use it to report maintenance issues, book a cleaner, find out if you have post, as well as find useful documents like your Welcome Pack.

Is Property affiliated with the university in any way?

We’re not part of a university, but they have excellent working relationships with all the universities whose students they look after.

Can I use the common room facilities to run a private club/event/business?

No, the facilities are only for our residents. It is only polite not to abuse this.

What happens if I stop being a full time student?

You can still live at Property until the end of your licence period, however you will become liable for council tax during this time. they can help you try and find somebody to take over your licence should you wish to leave, however this cannot be guaranteed.

How to complain?

If you're already living with us, the best and quickest way to resolve your issue is to speak to a member of the Property team at reception as they are likely to be able to resolve your issue there and then. If you are not living with us, or you are a member of the general public, you can contact Property and they will take the details of your complaint and help resolve it. they really want to help resolve your problem quickly so when contacting Property by email please provide Property with the following information: Your name Contact details - telephone number/email address/home address so that they can get back to you Details of your issue or problem Details of actions you have already taken, or anyone you have already spoken to

What happens next?

They will investigate your issue thoroughly. they will acknowledge all complaints upon receipt and ask that they be allowed 14 working days in order to fully investigate and respond to any issues raised. If you are not happy with our reply you should let Property know and explain why - they can then arrange for a manager to contact you directly to discuss. Finally, if you remain unhappy, they will escalate your complaint to our Head Office to review and issue a full and final response.

Do you offer short stays or summer stays?

Yes, they do offer short stays to students or the public in some of our properties. These short stays could be throughout the year, mostly during the summer period. Please email the schemes to find out more information.

Can I choose my flatmates?

You can request to be in a room close to or within the same flat as your friends, however this is subject to availability. they will do all they can to accommodate your request. Subject to availability you may request to be in a single sex cluster flat for religious or cultural reasons.

As a disabled person I have specific requirements for my living needs, can Property cater for these?

They make every effort to ensure that our accommodation is accessible for all. Rather than try to plan generic “accessible” rooms in advance, they prefer to work with individual students to see how they can help. They have a certain amount of flexibility at each of our schemes, which allows Property to offer a wide range of possible solutions. What does Property do for the environment? We’re committed to considering – and, where possible, reducing – our impact on the environment across everything they do. They focus on green methods of construction and waste reduction, and all our developments have the facilities for you to carry on our eco-friendly mission! You can do your bit by recycling as much as possible

Are there recycling facilities on site?

Of course. Every site is equipped to recycle cardboard, plastics, paper and glass, and recycling tubs can also be found in each room. To recycle other items, check out the options with your scheme manager.

View less Questions

Student Castle Durham, Durham

Instant Booking

Instant booking allows you to quickly book the property by paying the amount

Lowest Price Guaranteed

We guarantee to match the price of your accommodation if you find an identical offer on another.

Learn More

Verified Properties

We guarantee that what you see on our website is exactly what you'll get.

24x7 Personal Assistance

For any doubts or queries, a quick call is all it takes - we're here to assist you promptly.

8.2K+ Reviews

We've earned an excellent rating from over 8,200+ students for our outstanding services.

Reviews

4.7

(3)

Gabriel K.

5.0

The student castle durham is a good place for anyone who want to live near city centre. the place has good rooms, big halls, clean bathrooms and santised amenities. the place also ...Read more

Reb

5.0

This is a great place to live. Good hospitality, good nature, friendly environment and spaced rooms are a plus. A big thumbs up to Amberstudent service as well.

Suzanne G.