Student Living - The Manors, Brisbane

Yes - please call our after hours on-site staff.

Yes - please call our on-site staff on 3870 5444, they will have you complete some paperwork, coordinate with RA to provide you with your key and show you to your room.

The Owner is entitled to compensation if you have failed any terms or conditions in your tenancy agreement or breached the Residential Tenancies Act (Queensland State Government Law covering rental issues).  Please note that the owner cannot claim for wear and tear of items or fittings in the apartment. At this accommodation the vast majority of these sorts of issues are resolved by agreement between the owner and the tenant. If there is no agreement then the Owner may decide to ask the Queensland Civil and Administrative Tribunal (QCAT) to hold a hearing to finally decide on the issue. Please note if the matter goes to QCAT then the resolution of the bond will exceed the timeframe mentioned above as we must wait for a hearing date from QCAT.

Via telecommunications company – Big Air/Super Loop

No there is not.

A bond is an amount of money that you need to pay that can be used by the apartment owner if you do not meet the terms and conditions of your tenancy agreement. Examples of this include If you fail to keep the property clean, cause damage or are in rent arrears, the owner of the property may claim some or all of the bond only when the tenancy ends.  The majority of bonds are refunded in full as most are vacate with no issues.

4 weeks of rent - If your rent is $700 a week or less on a General Tenancy Agreement (or $500 a week on a Rooming Accommodation Agreement), the bond cannot be more than 4 week’s rent. The Owner cannot increase the bond during your tenancy. If you are paying over these amounts then the Apartment owner may request a higher Bond amount. The amount you will need to pay for your bond is listed on the prices page and will be confirmed again with you prior to your arrival.

All rental bonds for properties in Queensland are lodged with the Residential Tenancies Authority (RTA) a state government body. Payment must be made payable to the RTA (not this accommodation).  We ask that you provide us with a bank cheque (a bank cheque is a cheque issued by the bank under their name; you can purchase one of these from any Australian Bank).  Alternatively, a money order (Available from Australia post) is acceptable.  Remember the cheque/Money Order must be made payable to the ‘Residential Tenancies  Authority’. Bring the bond cheque/money order with you when you are collecting your keys. At this meeting, you will complete and sign the official “Bond Lodgement Form”.  We will forward this to the RTA and then the RTA will send a receipt to you direct. Contact the RTA on 1300 366 311 if you have not received a receipt 15 business days after paying your bond. We understand that it may not always be possible to arrange for either a bank cheque or money order prior to arrival and in these instances we recommend you take advantage of the RTA’s online bond lodgement option and bring a copy of this with you when you arrive.

When you pay a bond, we must prepare an ‘Entry Condition Report’, which records the property’s general condition, including fittings and fixtures, and present you with 2 paper copies of this Report when you come to collect your keys. Review and, if necessary, add your comments to the ‘Entry Condition Report’. You must return the report to UniLodge within three business days of moving in and you should keep a copy of the ‘Entry Condition Report’ until the end of the tenancy. The ‘Condition Report’ is a very important document, as it can be used as evidence if there is a dispute about who should pay for cleaning, damage, or replacement of missing items, particularly at the end of a tenancy. You may want to take photos of your apartment at the start of your tenancy to further show the condition. The owner may claim some or the entire bond for cleaning, damage, or replacement of missing items at the end of your tenancy. If the ‘Condition Report’ stated that the work was required at the start of the tenancy, or the items were not listed, it can help you prove the bond should be returned to you.

Your bond and rent are separate payments. You are required to pay rent in the specified way up to and including the date of your departure.

You need to leave your apartment clean and tidy in the same condition as when you arrived, and ensure all personal items have been removed, report any damage that may have been caused during your tenancy. This allows for a speedy bond resolution.
What kind of contracts does the accommodation

6 and 12 months

Water

Yes – included in rent

4 weeks of rent

Every 4 weeks - in advance

Via the letterboxes at the front of the building

Bedding, kitchenware, consumables – available for purchase at Your Shop.

50m

Upon availability – break lease fees will apply

Yes, however break lease fees will apply and you will be required to continue paying your rent until a new tenant is found

No there is not.  If you have items that you wish to store you will need to contact the local storage service provider.